Support you can trust

Our support network offers NEC customer’s world class expertise to deliver the best UC Solutions on the market. As well our Channel Partners receives training from our qualified engineers to install and support NEC to their customers.

Support for all NEC PBX equipment and associated products

Our NECare service offers comprehensive support for a wide range of telecommunications equipment.

We’ve been offering these services since 1994 – with more than 5,000 NEC sold in New Zealand

 

Comprehensive support from NECare Technical Support and Maintenance

Whatever the size of your business, and whether you’re in the public or private sector, we’re ready to help. We can look after a great variety of equipment, from desk phones to servers and call accounting systems.

We support you through a team of expert on-site technicians and our New Zealand-based engineering department.

 

NECare Technical Support Maintenance at a glance

  • National coverage

  • 24-hour help desk, 365 days a year*

  • Unlimited support calls and site visits by our technicians

  • Contracted response times

  • Flexibility to add items to a contract to suit changing business needs

  • Guaranteed availability of spare parts

  • Technical support and maintenance

NECare also offer the ability to support old PBX systems to eliminate business risk